Better lost than posting.
Dan Weiss a =C3=A9crit :
> On Jul 8, 9:50=EF=BF=BDpm, "Tyler" <t...@[EMAIL PROTECTED]
> wrote:
> > Ghost page my butt. =EF=BF=BDI was able to easily navigate to those
har=
ness lines on
> > their site.
> >
> > I had a similar experience about 2 years ago with them. =EF=BF=BDI
plac=
ed an order
> > for a fin and ended up with a mast base! =EF=BF=BD I thought, oh well,
=
people make
> > mistakes, no biggie. =EF=BF=BDI called them and got the same attitude.
=
=EF=BF=BDI just told
> > the guy that they had sent me the wrong item. =EF=BF=BDThe guy kept
say=
ing that it
> > was my fault -- being a real jerk about it. =EF=BF=BDThe guy did not
bu=
dge an inch
> > and just kept berating me for ordering the wrong item and then calling
=
them
> > to correct the problem. =EF=BF=BD I don't know how in the hell I could
=
have
> > mistakenly ordered a mast base instead of a fin, and it wasn't like I
w=
as
> > pissed when I started the call.
> >
> > But as you stated "Oh well..."
> >
> > "(PeteCresswell)" <x...@[EMAIL PROTECTED]
> wrote in message
> >
> > news:o9u7749geanusmj74mghmah8frva4crq7b@[EMAIL PROTECTED]
> >
> >
> >
> > > Few weeks ago, I ordered some WSH harness lines.
> >
> > > Got an order confirmation number and all.
> >
> > > Called 'em just now to try to find out why the lines never came.
> >
> > > Guy seemed a little bent out of shape over it.
> >
> > > "Windsurfing Hawaii's been out of business for *years*, we don't
> > > have *anything* by them."
> >
> > > "Well, the harness lines came up on your web page, your system
> > > accepted the order, took my credit card number, and issued a
> > > confirmation. =EF=BF=BD How about I give you the order number?"
> >
> > > "Doesn't *MATTER*.... you found a ghost page in the server...."
> >
> > > "Well, it'll matter if my credit card gets dinged and I don't
> > > have the lines.... How about we check the order?"
> >
> > > (heatedly) "You'd better have some proof before you make
> > > accusations like that"...
> >
> > > "Oh well...."
> >
> > > Been buying stuff via web pages for quite a few years now.
> >
> > > Came across a few losers, but never anything like this.
> >
> > > Seems like the guy was distancing himself from "the web
> > > server".... and "ghost pages"..... like it wasn't his
> > > responsibility.
> >
> > > I guess it'll all out OK.... but sheesh!....
> >
> > > Heaven forbid I should order something else from these guys and
> > > need to check on the order...
> >
> > > Having gotten that off my chest....
> >
> > > Anybody have any leftover adjustable WSH harness lines,
> > > size=3Dlarge? =EF=BF=BD aka "24-29 Inch Adjustable Hard Ones"
> >
> > > As shown so nicely in:
> > >http://www.surfings****ts.com/product.asp?prod=3Dwsh_09109C
> >
> > > -)
> >
> > > --
> > > PeteCresswell- Hide quoted text -
> >
> > - Show quoted text -
>
> That's our lost buddy Wardog. I have to say, he's always been pretty
> good on the phone. I've never ordered anything from him but he was
> quite happy to chat about wavesailing at San Carlos.
>
> Maybe his vibe isn't what it used to be? Still, I'm kinda suprised
> that he would treat a customer like that.


|